Store Policy
Customer Care
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24-48 hour response time for customer inquiries
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Multiple contact channels: email (renewdindia@gmail.com), phone (9870982361)
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Dedicated support for order tracking, sizing, and product questions
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Quality assurance process for all thrift items
Privacy & Safety
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GDPR-compliant data collection and storage practices
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Secure payment processing through encrypted third-party providers
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Clear opt-in/opt-out procedures for marketing communications
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Data retention policy aligned with Indian privacy laws
Return and Exchange policy
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7-day return window for unworn items with tags
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Exchange policy for size/fit issues
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Quality guarantee with full refund for defective items
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Simple return process with prepaid return labels
Payment Methods
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Multiple payment options: Credit/Debit cards, UPI, Net Banking, PayPal
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SSL encryption for all transactions
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Clear refund processing timelines (5-7 business days)
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Fraud protection measures